7 ways to troubleshoot if BeReal is not working

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  • If BeReal is not working for you, check your internet connection, restart the app and clear the app’s data cache.
  • BeReal is a relatively new social media app and like any app is subject to occasional glitches.
  • Here are the top seven troubleshooting tips to try when BeReal isn’t working.

BeReal is a new take on social media, where you post an unfiltered instant photo (literally – the app has no filters) when the app alerts you that it’s time for a candid. It’s intriguing, but there are times when the app just doesn’t work as expected. Here are seven of the most common ways to troubleshoot and fix your problem when BeReal is not working.

Check your internet status

The most common problem people have with the BeReal app is not related to BeReal at all – it’s poor internet connection. To post on BeReal or see other people’s posts, you must be reliably connected via cellular or Wi-Fi. Check your wireless status at the top of your phone screen.

If you’re using a public Wi-Fi network, a patchy connection may prevent the app from working properly. Swipe down from the top of the screen to see the Control center or the shortcuts panel and press the Wireless icon to turn it off. Then try using BeReal again.

iPhone Control Center.

Try disabling WiFi and see if BeReal works better on cellular.

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Restart the BeReal app

It is possible that it is really the BeReal app that is misbehaving. If so, this simple solution often works: just force quit the app and then restart it. Here’s how to close an app on Android and how to close an app on iPhone. After closing BeReal, simply restart it.

Log out and log back in

There could also be something wrong with the way the app accesses your account. This is often an intermittent issue and easily resolved by logging out of your account and then logging back in. In the BeReal app, tap your account icon in the top right, then press the three dot menu. Scroll down the page and tap Sign out. Confirm that this is what you want to do, then log back in afterwards.

BeReal app menu on iPhone.

Log out of the BeReal app, then log back in.

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Clear BeReal app cache

Sometimes apps on your phone may misbehave because their data cache may contain corrupted data. The solution is relatively simple. If you are using BeReal on an iPhone, you must uninstall the app and then reinstall it from the App Store. If you have an Android device, you can clear the cache without deleting the app. Start the Settings app and press apps. If necessary, press See all apps then press Be real. Faucet Storage and cachingand the faucet Empty the cache followed by Clear Storage.

BeReal app settings on Android.

If you have an Android phone, go to app settings and clear the data cache.

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Restart your phone

If nothing else has worked so far, you may need to restart your phone. This can eliminate any temporary software glitches that are preventing BeReal from working properly. You can turn off most Android phones by holding down the power button for several seconds, or you can swipe down from the top of the screen to see the shortcuts panel and tap the power icon. If you have an iPhone, here’s how to restart it, no matter what model of iPhone you have.

Reinstall the BeReal app

You have one last resort: uninstall and reinstall the BeReal app. This can not only erase all corrupt data associated with the app, but can also fix problems caused when installing the app – and when you reinstall it, you’ll get the latest version of the app, with all updates that may fix issues with the app. Here’s how to uninstall an app on an iPhone, and here’s what you need to know to uninstall apps on Android. After uninstalling the app, reinstall it from your phone’s app store.

The problem comes from the BeReal online service

If you have tried everything in this article and BeReal still does not work properly, the most likely reason is that BeReal’s online service is temporarily offline. BeReal should work fine most of the time, but you may still run into a problem. There’s not much to do except wait. You can verify BeReal’s Twitter feed to see if the app is reporting any issues, or check back later in the day to see if service has been restored.

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